COVID-19 Announcements and Resources


Below are all COVID-19 announcements and resources from Human Resources.  The primary goal of Moody and the Human Resources team is to make sure you are well cared for during this time.  Please take all the necessary precautions to keep you and your family safe!

Jump to: 
Special Leave Information
Leave Sharing Assistance Program Information
Mental Wellness Resources and Tips
Tips for Working Remotely
Ergonomic Self-Assessment Checklist




Blue Cross Blue Shield of Illinois (BCBSIL) has put together a coronavirus notice and what it means to you.  This flyer is a great resource and was previously provided to employees through the “Benefits Corner” announcement.

Employees with either health coverage on the PPO or Blue Edge HSA with BCBSIL are being asked to consider using a virtual medical visit through MDLive. 

Employees utilizing the MDLive feature should be aware of the following:

MDLIVE doctors are not able to formally diagnose coronavirus; however, they can still diagnose members with a variety of other condition—such as a common cold, flu, URI, etc.   If a member is suspected of having coronavirus based on the symptoms presented during their virtual visit, they are identified as a “Patient under Investigation” (PUI) and the MDLIVE doctor will take them through their CDC based protocols.  Depending on the severity of a PUI’s symptoms, the doctor will help them determine next steps for care. MDLIVE doctors will also make follow up calls to PUI patients, which may be needed to determine if it’s necessary to change their treatment plan. 

Please note that while MDLIVE doctors are often able to submit lab orders for sick patients, they cannot request coronavirus lab tests at this time. Due to CDC testing guidelines and test kit availability, coordination between the MDLIVE doctor and the member’s PCP may be needed in order to determine where and when the patient can be tested.  We understand that this may change though, as coronavirus test kits become more readily available.

In summary, MDLIVE doctors are not able to formally diagnose patients with coronavirus or order related lab testing at this time.  MDLIVE is still encouraging members to use virtual visits as a resource though, to seek medical guidance on their symptoms and whether or not they align themselves with COVID-19 or another diagnosable illness.


If you become ill with the coronavirus and require hospitalization or a 14-day quarantine, you do not need to request FMLA paperwork or have your physician complete the form. We are waiving FMLA requirements for this illness.  

For anyone else who had planned surgeries/maternity leaves etc., please continue to follow the normal Disability/FMLA process.


It is very important Human Resources keep track of numbers of those ill with the coronavirus or those asked to self-quarantine.  

If you have been asked to quarantine by a medical professional or health department, please notify your supervisor and Human Resources,

If you are ill with coronavirus symptoms, make sure you stay home until cleared or confirmation can occur (if possible). In either case, please notify your supervisor and Human Resources, (CDC coronavirus symptoms include fever, chills, cough, shortness of breath and sore throat.)



If you approve hourly employee timecards, and you are away from the office, please remember to approve your employees’ timecards.

Do not forget to submit your hours even if you are working off site.


The following applies to all full-time employees*: 

  1. In the event government authorities require all to shelter in place, and Moody needs to shift to full remote operations, full-time employees who are able to perform their duties remotely will receive full pay. Employees whose roles do not allow remote work will be paid for up to 14 calendar days (10 working days).  Subsequently, the employee may use the remainder of your time benefits (annual sick, personal and vacation time).
  2. If the employee has an immediate family member who is symptom-free but has been asked to quarantine, the employee should work remotely if possible until release from quarantine occurs, and will receive full pay as long as they are able to perform their duties remotely. The employee does not need to report this to Human Resources but work with your supervisor on details.
  3. If an employee’s child has a school or childcare closure and no alternate care is available, the employee should coordinate with their supervisor for the ability to work remotely or a reduced schedule. For employees who do not have the ability to perform their duties remotely, full pay will be received for up to 14 calendar days (10 working days).  Subsequently, the employee may use the remainder of your time benefits (annual sick, personal and vacation time). This does not need to be reported to Human Resources.  
  4. If an employee has an immediate family member at home who appears to have Coronavirus symptoms, the employee should stay home, working remotely if possible, until diagnosis is confirmed (if possible), and will receive full pay while working remotely. If said employee begins to take sick leave due to the virus, they will be paid for up to 14 calendar days (10 working days). This does not need to be reported to Human Resources.
  5. If an employee is ordered to be quarantined, the employee should work remotely if possible.  Employees whose roles do not allow remote work will receive full pay up to 14 calendar days.  Please remember to notify Human Resources,
  6. If an employee is sick with Coronavirus symptoms, the employee should stay home until advised to return to work, and will receive full-pay for up to 14 calendar days, then continuing pay will be determined by whether the employee can work remotely as stated above. Please remember to notify the supervisor and Human Resources,

Specifically for hourly-paid full-time employeesReport your regular hours on your timecard using “Early Dismissal”. You do not need to use sick, personal, or vacation time for the first 10 working days, which will cover the CDC recommended 14 calendar day self-quarantine. 

*up to a maximum of 10 working days per employee



Policy information for the Leave Sharing Assistance Program may be found here.

To donate time, please submit the following form.
To request time, please submit the following form.

Forms and questions may be sent to Peter Miller (



BlueCross BlueShield has partnered with Livongo to provide mental wellness tools. Livongo resources are available in areas such as managing uncertainty, staying connected, and parenting under stress. A free Livongo account may be created at by all employees without a BCBS Member ID or insurance enrollment. An overview of available resources may be viewed here.



Human Resources has put together 5 helpful tips from the CDC and MDLIVE providers to help employees deal with stress and anxiety during this time. 

1. Reduce your anxiety by taking control of what you can control. Take basic steps to prepare for an outbreak in your community. Think about how to leverage this time to learn a new skill, plan for a career change, network using online tools, or whatever you've been putting off.

2. Follow guidelines from health officials for reducing your risk, including avoiding large gatherings, washing your hands frequently, and avoiding touching your face. Ask your employer about work-from-home policies.

3. Stay informed on the latest news, but don't obsess over it. No amount of information is going to eliminate your risk. Be sure you're getting information from reliable sources.

4. Plan how much time you need for work, and where you'll work in your space. Do your part to otherwise stay healthy during this time by eating well, exercising, and getting enough rest.

5. Seek help from a mental health professional if you or someone in your family are having trouble managing stress, anxiety, or experiencing grief, relationship issues, and social isolation issues.

Remember, take time to focus on what you can control and your overall well-being – physically and mentally. With MDLIVE, you can get the medical care you need anytime, anywhere, without the risk of being exposed to outside germs. So, if you’re sick, have a virtual doctor visit today and start feeling better faster without having to leave the comfort and safety of home.

Click here to learn more. 



Learn from two longtime remote Moody employees on how to successfully work from home.   

Click here to learn more. 


Use this guide to help you set up your workstation for optimal comfort and performance. 


Human Resources Office